We use technologies on our online services, including mobile applications, to collect information that helps us improve the operation of our services and your online experience, including delivering more personalized content and advertising. In this Cookie Policy, we describe our use of these technologies, which may include cookies, pixels, web beacons, browser storage, plug-ins, device identifiers and software development kits (“SDKs”). This policy explains generally the different types of cookies and other tracking technologies that we use and how you can control them, and it may be supplemented with product-specific information. Please note we operate globally, and individual members of The Walt Disney Family of Companies in locations around the world may categorize a cookie or similar tracking technology differently based on applicable laws and regulations. We may update this Cookie Policy from time to time. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the applicable website and/or online service.
We hope that this policy helps you understand our use of these technologies. If you have any further queries on how we process personal information of our users, please visit our Privacy Policy.
LEARN MORE ABOUT THESE TECHNOLOGIES
BROWSER COOKIES AND OTHER TRACKING TECHNOLOGIES
Browser cookies are pieces of information that an online service places on your device when you visit a website and/or a mobile application. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you from different sources. Using your browser settings, you can choose to have your device warn you each time a cookie is being set, or you can choose to turn off all cookies. In a mobile environment, you have similar controls and choices. If you turn cookies off, you won’t have access to many features that make your guest experience more efficient, and some of our services will not function properly. Please see the last section of this Cookies Policy for more information about how to manage or disable cookies.
We use several categories of cookies and tracking technologies, and each performs different functions. You can learn more about cookies and their functions generally by visiting an information website such as allaboutcookies.org.
In addition to cookies, there are other techniques that can be used to bring together information we collect about you without accessing or storing information on your device via cookies. In a mobile environment, for example, we may rely on the collection of device identifiers for similar purposes. Your device offers you controls and choices, such as the ability to limit ad tracking. We may also utilize server-to-server sharing, a technique that relies on the sharing of identifiers or events from our services via transmission to another party on our behalf or to another party in accordance with its privacy policy.
WHAT CATEGORIES OF COOKIES MAY BE USED?
The cookies that may be used on our online services fall into the four categories described below. These descriptions can help you determine if and how you would like to interact with Disney products and services via a website, a mobile application, or any online service.
Where available, please check the cookie consent management platform settings on our online services accessible to you for further details on cookie categorization.
STRICTLY NECESSARY COOKIES
These cookies are essential in order to provide our online service and enable you to navigate and use certain features. Without these strictly necessary cookies, the online services you have requested cannot be provided. For example, we (or service providers operating on our behalf) may use these cookies to authenticate and identify you when you use our services, to keep you logged in during your visit or across multiple visits when you choose to stay signed in, or to monitor the performance of our online service.
We may also use these cookies to enable you to stream content properly, identify and fix any technical issues or to prevent fraud and maintain the security of our service and remember what you have added to your basket.
FUNCTIONALITY COOKIES
We (or service providers operating on our behalf) may place our functionality cookies on your device. We do not share information collected using our functionality cookies with our advertisers or other third parties.
Our functionality cookies are used to remember choices you make (such as language preference or country location) and to provide the personalized or enhanced features that you select. Our functionality cookies can be used to provide online services to you, or to prevent online services from being offered to you if you previously indicated you did not want to receive such services. Our functionality cookies process aggregated information; however, if you have a registration account with us, the information collected by us using our functionality cookies may be associated with your registration account. For example, if you are a registered user, our functionality cookies may allow us to track your browsing across different websites operated by the Walt Disney Family of Companies or to detect your experiences when accessing our websites from different devices. We do not collect information on your browsing behavior on websites that we do not operate.
In some cases, we may allow an advertiser or other third party to provide you with content and other online experiences on this website or online service. In these cases, the third party may place their functionality cookies on your device and use their functionality cookies in the same way we use our functionality cookies, to provide you personalized or enhanced features in connection with the third-party content or experience.
If you delete these functionality cookies, any preferences or settings you selected will not be retained for later visits.
PERFORMANCE COOKIES
We (or service providers operating on our behalf) may place our performance cookies on your device. The information collected using our performance cookies is used by us or for our benefit, to improve your online experience or for other statistics gathering purposes.
Our performance cookies are used to generate aggregated information about how you and other users use our online service and its features. For instance, we may use these cookies to collect information about:
- which pages on our online services you visit most often and the date and time of visits and traffic sources;
- if you open or read the communications we send;
- which advertisements you view or interact with on our service or other services on which our advertisements appear; or
- how you navigate through our websites and apps and if you receive any error messages.
The information collected may be used to improve users’ online experience generally, to collate statistics, or customize your online experience by showing you content we think you will like. If you have a registration account with us, the information collected by us using our performance cookies may be associated with your registration account.
We also may allow third-party advertisers to place their performance cookies on your device via their advertisements on our services. For instance, the information these third-party performance cookies collect may be used to determine:
- which third-party advertisements to display,
- how often to display them, or
- in which locations the third-party advertisements perform best.
You can delete or manage performance cookies as instructed in the last section of this Cookies Policy.
TARGETING OR ADVERTISING COOKIES
Where you see this icon 
on third-party advertising or our advertising, you can click through to learn more about behaviorally targeted advertising, including how to exercise your control options through your browser settings. More information can be found at www.youronlinechoices.eu.
Depending on the jurisdiction, some of our advertising may be operated under the policies and standards of the Transparency & Consent Framework of the Interactive Advertising Bureau Europe. This framework enables users to grant or withhold consent and exercise their right to object to data processing for first- or third-party targeted advertising via our websites and online services. To learn more, please visit Transparency & Consent Framework.
THIRD-PARTY TARGETED ADVERTISING
Third-party targeted advertising cookies may be placed on your device by third-party advertisers, ad networks, data exchanges, marketing analytics and other service providers.
Third-party targeted advertising cookies collect information about your browsing activity across multiple websites and online services in order to provide you with relevant advertisements on our websites and online services and the websites and online services of third parties. Ad networks may share this information with the advertisers using their network. These cookies may also be used to measure the effectiveness of advertising campaigns, for example by collecting data on how many people click on a particular advert.
We maintain processes to monitor cookies placed on our websites by external service providers and to control the way in which data is collected via our websites. We can also request that certain third-party advertising cookies are turned off by the third-party provider if their practices do not meet our standards.
OUR TARGETED ADVERTISING
Our targeted advertising cookies are placed on your device by us (or service providers operating on our behalf).
We may use these cookies on our websites and in connection with our content and advertisements that appear on third-party websites and online services to recognize that you’ve viewed or interacted with our content or advertisements and so we can show you advertisements for products that we believe will be of interest to you. We may also use these cookies to limit the number of times you see the same advertisement. If you have a registration account with us, the information collected by us using our targeted advertising cookies may be associated with your registration account, for example, we may seek to show more closely targeted adverts to you based on your browsing behavior.
The organization setting the cookie (either the third party or us) is responsible for obtaining consent.
REGISTERED GUESTS AND ONLINE TRACKING TECHNOLOGIES
We may analyze online activities of registered guests across our websites and online services by use of cookies and other tracking technologies. Where you have opted in to receive communications from us, we may use cookies and other tracking technologies to tailor future communications to reflect your interests.
We may also use cookies or other tracking technologies within our communications to you (for example to see if they have been read or opened or to see what content you interact with and what links you follow) so that we can better match future communications to your interests.
You may opt out at any time from receiving targeted communications from us by logging into your registration account and selecting not to receive marketing communications. To opt out of targeted advertising based on your online behavior across this and other websites please follow the instructions provided below.
We will not share your contact information with our third-party advertisers unless you give us permission.
DISABLING/ENABLING COOKIES
VIA CONSENT MANAGEMENT SOLUTIONS
Depending on the jurisdiction you are in, the website or online service you are visiting may offer additional user controls for consent management, including controls that allow you to switch on or off individual categories of cookies (i.e., functionality, performance, targeting or advertising etc.)
When available, such controls would be accessible via a link at the footer of the respective website or online service you are using.
VIA YOUR BROWSER
You can also accept or decline cookies through your browser settings or set your browser to prompt you before accepting a cookie from the websites you visit. You should be aware that you may not be able to use all our interactive features if you set your browser to disable cookies entirely.
If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your preferences.
You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. Click on any of the browser links below for instructions.
If you are not using any of the above-listed browsers, then you should select “cookies” in the “Help” function for information on where to find your cookie folder.
It may not be possible for you to selectively opt out of all third-party advertising cookies placed on our website, though you can opt out of receiving cookies from us by clicking this icon . You should also be aware that disabling cookies does not disable other types of analytics products which we may use to collect generic information about how you and other visitors use our website.