This privacy notice should be read in conjunction with our Privacy Policy.
Below you can find more information about the Controllers of your personal information, how we use your personal information, and your rights:
When you visit, shop, register with Disney online, or use any Disney online product, service or mobile application, The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom controls your personal information.
- Your personal information (e.g., name, country of residence, date of birth and email address) is primarily used to provide you with the Disney products and services you request. It may also be used to comply with legal obligations we are subject to and to enforce our Terms of Use.
- With your prior consent, your personal information may also be used to send you tailored offers and updates about products and services from the Walt Disney Family of Companies by email or other electronic means of communication, such as showing you our ads on social media platforms.
- Furthermore, your personal information may be used to fulfil our legitimate interests, such as to develop and improve our services, to provide you with a MyDisney account to access multiple online products and services, or to detect illegal activities. We also rely on our legitimate interests to execute our marketing strategies, such us creating aggregated segments & models for business analytics, including to look for similar audiences on online platforms that may enjoy our ads, or to ensure these platforms do not show our ads to you. You may object to the activities based on our legitimate interest at any time by contacting Disney as indicated below, but we might continue processing if we have compelling interests, which override your objections.
- The marketing activities described above do not cover the use of cookies and similar technologies: we ask for your consent for this separately, through our cookie banners. See our Cookie Preference Centre and Cookie Policy for more information.
In certain circumstances, other members of The Walt Disney Family of Companies may access your information for use on their own behalf as data controllers in connection with certain products and services they provide:
- If you are a Disney+ service EU subscriber residing outside the United Kingdom, your personal information is also jointly controlled by The Walt Disney Company (Benelux) B.V., the provider of the Disney+ service.
- If you are a Disney Cruise Line guest, Magical Cruise Company Limited controls your personal information for the purposes of your transaction and booking.
- If you are a Disneyland Paris guest, Euro Disney Associés S.A.S. and/or Euro Disney Vacances S.A.S. control your personal information to manage Disneyland Paris services.
- If you are an online Disney Store customer, The Disney Store Limited controls your personal information to fulfil your order.
For more information about our Controllers and Representatives, please check here.
- For the purposes described in our Privacy Policy and this privacy notice, we may transfer your personal information to recipients located outside the European Union and the UK, in countries which do not offer the same level of data protection as in the European Union or the UK, taking all steps to safeguard your persona data. These steps may include implementing the standard contractual clauses approved by the European Commission and/or the UK Information Commissioner Office.
- You have a number of rights including the right to request access to, obtain a copy of, correct or remove your personal information, limit processing pending verification of certain circumstances, or stop processing which is based on our legitimate interests. However, there are some instances where we cannot honor these requests and may be required by law or other legitimate reasons to continue processing your data. You can also change your marketing preferences (including withdrawing your consent at any time) – please see our Privacy Policy to learn more about managing your marketing preferences and deleting your account.
- Our Data Protection Officer can be contacted by emailing: EMEA.dataprotection@disney.com.
- If you are in the EU, you may also reach us through our local Representatives. For more information about our Controllers and Representatives, please check here.
- You have a right to lodge a complaint with your local Data Protection Supervisory Authority or with the UK Information Commissioner’s Office: https://ico.org.uk/for-the-public.
- For more information about Disney’s data collection and use practices please read Disney’s Privacy Policy.
Representatives
Last Modified: 03/21/2025
Product/Service: Disney Direct-to-Consumer mobile applications and websites other than Disney+
- Data Controller
The Walt Disney Company Ltd.
3 Queen Caroline Street
Hammersmith
London
W6 9PE - EU Representative
The Walt Disney Company
Benelux (BV)
Asterweg 15S
1031 HL Amsterdam
The Netherlands
Product/Service: Disney+
- Data Controller
Joint controllership between The Walt Disney Company limited and The Walt Disney Company Benelux (BV) - EU Representative
The Walt Disney Company
Benelux (BV)
Asterweg 15S
1031 HL Amsterdam
The Netherlands
Product/Service: Disneyland Paris
- Data Controller
The Walt Disney Company Ltd.
3 Queen Caroline Street
Hammersmith
London
W6 9PE - EU Representative
Euro Disney Associes S.A.S.
1 Rond-Point d’Isigny
77700 Chessy
France
Product/Service: Walt Disney Travel Company
- Data Controller
The Walt Disney Company Ltd.
3 Queen Caroline Street
Hammersmith
London
W6 9PE - EU Representative
Euro Disney Associes S.A.S.
1 Rond-Point d’Isigny
77700 Chessy
France
Product/Service: Disney Cruise Line
- Data Controller
Magical Cruise Company Ltd.
3 Queen Caroline Street
Hammersmith
London
W6 9PE - EU Representative
Euro Disney Associes S.A.S.
1 Rond-Point d’Isigny
77700 Chessy
France
Product/Service: Disney Store
- Data Controller
The Disney Store Ltd.
3 Queen Caroline Street
Hammersmith
London
W6 9PE - EU Representative
Disney Trading BV
Asterweg 15S
1031 HL Amsterdam
The Netherlands