Definitions

Aggregate Information

Aggregate information means information about groups or categories of guests, which does not identify and cannot reasonably be used to identify an individual guest.

Anonymous Information

Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest.

Application

Application means a program or service operated by us (or on our behalf) that may be displayed on various online, mobile or other platforms and environments, including those operated by third parties, which permits us to interact directly with our guests.

Children

Children means individuals who we have identified are not of legal age to consent to the collection and processing of their personal information. In the United States and Latin America, the term “children” refers to individuals under 13 years of age.

Data Controller

The data controller is the subsidiary or affiliated entity of The Walt Disney Company that is responsible for the personal information collected from sites and applications, as follows:

  • Disney Club Penguin Island 
    Disney Canada Inc.
    1628 Dickson Avenue, Suite 500
    Kelowna, British Columbia V1Y 9X1
    CANADA
    support@clubpenguinisland.com
  • All other sites and applications
    If you live in Europe, Middle East or Africa:
    The Walt Disney Company Limited
    (Company Number 530051)
    3 Queen Caroline Street
    Hammersmith
    London
    W6 9PE
    help@disney.co.uk
  • US, Canada and Rest of World:
    Disney Interactive
    500 South Buena Vista Street
    Mail Code 7667
    Burbank, CA 91521-7667
    United States of America
    Guest Services

Data Processor

A data processor is a person or entity that processes personal information on behalf of a data controller (or data controllers) and is permitted to perform data processing only as directed by the data controller(s).

IP Address

An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our sites and applications, and we may combine IP addresses with personal information.

Member

Member means a subsidiary or affiliated entity that is part of The Walt Disney Family of Companies.

Notice

Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law.

Parents

Parents means a parent or legal guardian.

Personal information

Personal information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address and telephone number. When anonymous information is directly or indirectly associated with personal information, this anonymous information also is treated as personal information.

Public Forums

Our sites and applications may offer message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party. To request removal of your personal information from a public forum on one of our sites or applications, please contact Guest Services.

The Walt Disney Family of Companies

The Walt Disney Family of Companies refers to The Walt Disney Company and its subsidiary and affiliated entities, which offer their products and services under various brand names. These companies engage in a number of businesses, including theme parks and travel, motion pictures and television, publishing, consumer products and interactive services. The Walt Disney Company brands include, among others, the following:

  • ABC
  • Babble
  • Club Penguin
  • Disney
  • Disney Pixar
  • ESPN
  • Hollywood Records
  • Lucasfilm
  • Marvel
  • Muppets
  • Playdom
  • Spoonful
  • Star Wars
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