Definitions

Aggregate Information

Aggregate means information about groups or categories of guests, which does not identify and cannot reasonably be used to identify an individual guest.

Anonymous Information

Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest.

Application

Application means a program or service operated by us (or on our behalf) that may be displayed on various online, mobile, or other platforms and environments, including those operated by third parties, which permits us to interact directly with our guests.

Children

Children means individuals who we have identified are not of legal age to consent to the collection and processing of their personal information. In the United States, the term “children” refers to individuals under 13 years of age.

Data Controller

A data controller means the subsidiary or affiliated entity of The Walt Disney Company that is responsible for the personal information collected and used within the scope of this policy from our sites and applications, as follows:

  • If you live in the UK, Europe, Middle East or Africa:
    The Walt Disney Company Limited
    (Company Number 530051)
    3 Queen Caroline Street
    Hammersmith
    London
    W6 9PE
    help@disney.co.uk
  • If you live in Latin America:
    The Walt Disney Company (Argentina) S.A.
    Tucumán 1, Piso 4º (C1049AAA)
    Ciudad Autónoma de Buenos Aires
    Argentina
    latam.privacidad@disney.com
  • If you are a Disney+ service EU subscriber residing outside the United Kingdom, your personal data is also jointly controlled by:
    The Walt Disney Company (Benelux) B.V.
    (Company Number 34076102)
    Asterweg 15S
    1031 HL Amsterdam
    The Netherlands
    help@disneyplus.com
  • US, Canada and Remaining Regions:
    Disney Interactive
    500 South Buena Vista Street
    Mail Code 7667
    Burbank, CA 91521-7667
    United States of America
    Guest Services

Data Processor

A data processor is a person or entity that processes personal information on behalf of a data controller (or data controllers) and is permitted to perform data processing only as directed by the data controller(s).

IP Address

An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our sites and applications, and we may combine IP addresses with personal information.

Member

Member means a subsidiary or affiliated entity that is part of The Walt Disney Family of Companies.

Parents

Parents means a parent or legal guardian.

Personal information

Personal information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

Public Forums

Our sites and applications may offer message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party.

The Walt Disney Family of Companies

The Walt Disney Family of Companies refers to The Walt Disney Company and its subsidiary and affiliated entities, which offer their products and services under various brand names. These companies engage in a number of businesses, including theme parks and travel, motion pictures and television, publishing, consumer products and interactive services. The Walt Disney Company brands include, among others, the following:

  • ABC Entertainment
  • ABC News
  • Adventures by Disney
  • Aulani, a Disney Resort & Spa
  • Bamtech Media
  • Bindass
  • Buena Vista Catalog Company (including Disney Movie Club)
  • D23 | The Official Disney Fan Club
  • Disney Baby
  • Disney Channels & DisneyNOW
  • Disney Cruise Line
  • Disney Digital Network
  • Disney Family Movies
  • Disney Movie Insiders
  • Disney on Broadway
  • Disney on Ice and Disney Live!
  • Disney PhotoPass Service
  • Disney Rewards Visa Card
  • Disney Store
  • Disney Vacation Club
  • Disney+
  • Disneyland Paris
  • Disneyland Resort
  • DisneyLife
  • El Capitan Theatre
  • ESPN
  • ESPN CricInfo
  • ESPN Deportes
  • ESPN+
  • FiveThirtyEight
  • Freeform
  • FX Networks
  • Genx Entertainment Limited
  • Hollywood Records
  • Hulu
  • Hungama TV
  • Lucasfilm (Star Wars)
  • Marvel
  • Marvel Shop
  • Marvel Digital Comics
  • Muppets
  • National Geographic
  • Pixar Animation Studios
  • Radio Disney
  • Read Riordan
  • The Undefeated
  • 30 for 30 Podcasts
  • United Home Entertainment Private Limited
  • UTV Software Communication Limited
  • Walt Disney Pictures
  • Walt Disney Studios Home Entertainment
  • Walt Disney World Resort
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