Collection and Use Statement of Personal Information

The data controller of your personal information is The Walt Disney Company (Korea), LLC (“TWDC Korea”). TWDC Korea collects and uses the following information from you for the purposes listed below:

  1. List per the purpose of collection and use
    1. The Purpose of Collection and Use of Personal Information: Subscription and access to any services and products of the Walt Disney Family of Companies including Disney+ service (for example user authentication and verification to find/reset an account or password including re-subscription upon cancellation of service).
      Items of Personal Information Being Collected: Email address, Username (profile names), Password, IP address and related internet transaction data, Device and browser identifiers and related information, Date of birth, Gender, Billing Address, Home Address and Telephone number (including mobile number).
      The Duration of Use and Retention of Personal Information: Retained until request made for permanent deletion of your account or as required by the relevant laws and regulations.
    2. The Purpose of Collection and Use of Personal Information: Provision and operation of the Disney+ service (including content and feature delivery, personalization, security and protection against improper usage, content acquisition and development, maintenance, and improvement).
      Items of Personal Information Being Collected: Email address, Username (profile names), IP Address and related internet transaction data, Browser and device identifiers and related information, General location information, Date of birth, Gender, User activity and playback data, Subscription and entitlement information, Service settings and configuration.
      The Duration of Use and Retention of Personal Information: Retained until the cancellation or termination of subscription or as required by the relevant laws and regulations.
    3. The Purpose of Collection and Use of Personal Information: Payment processing, including invoicing, processing, re-subscription upon cancellation of service and refunds.
      Items of Personal Information Being Collected: Payment information including name, credit card or other payment method number, location information, CVV security code, and expiration date, Date of birth, PIN Code, First 2 digits of credit card PIN, Transaction history and related data, Subscription and entitlement information.
      The Duration of Use and Retention of Personal Information: Retained until request made for permanent deletion of your subscription or as required by the relevant laws and regulations.
    4. The Purpose of Collection and Use of Personal Information: Customer service.
      Items of Personal Information Being Collected: Email address, Username (profile names), First and last name, Browser, device, account identifiers and related information, General location information, User activity and playback data, Subscription and entitlement information, Payment and transaction information, Service settings and configuration, Home Address, Billing Address, and Telephone number (including mobile number).
      The Duration of Use and Retention of Personal Information: Retained until the cancellation or termination of subscription or as required by the relevant laws and regulations.
    5. The Purpose of Collection and Use of Personal Information: Adult verification by verifying identity and age (including for subscription to the service and accessing particular content).
      Items of Personal Information Being Collected: Name, Date of birth, Gender, Citizen/foreigner, Mobile number, Mobile carriers, Encrypted connecting information (CI), Duplicate subscription verification information (DI).
      The Duration of Use and Retention of Personal Information: Retained until the cancellation or termination of subscription or as required by the relevant laws and regulations.
    6. The Purpose of Collection and Use of Personal Information: Marketing and advertising (including, email marketing (subject to obtaining necessary consents); push notifications and in-app messaging; and other marketing services like retargeting, acquisition, modeling, and suppression).
      Items of Personal Information Being Collected: Email address, IP Address and related internet transaction data, Browser and device identifiers and related information, User activity and playback data, Subscription and entitlement information, Date of birth and Gender.
      The Duration of Use and Retention of Personal Information: For the period necessary to achieve the purpose.
    7. The Purpose of Collection and Use of Personal Information: Research and analytics.
      Items of Personal Information Being Collected: Email address, Username (profile names), IP Address and related internet transaction data, Browser and device identifiers and related information, General location information, User activity and playback data, Subscription and entitlement information, Service settings and configuration, Date of birth and Gender.
      The Duration of Use and Retention of Personal Information: For the period necessary to achieve the purpose.
    8. The Purpose of Collection and Use of Personal Information: Advertisement Service Providers.
      Items of Personal Information Being Collected: IP address and related internet transaction data, Device and browser identifiers and related information, User activity data.
      The Duration of Use and Retention of Personal Information: For the period necessary to achieve the purpose.
    9. The Purpose of Collection and Use of Personal Information: User choice management.
      Items of Personal Information Being Collected: IP address, internet transaction data, cookies, device and browser identifiers and related information, user activity data, Date of birth and Gender.
      The Duration of Use and Retention of Personal Information: Retained until the cancellation or termination of subscription or as required by the relevant laws and regulations.
  2. Right to Refuse Consent/ Disadvantage upon any Refusal to Consent
    You may decline our request to collect and use your personal information. However, please note that you may not be able to use or may be restricted from using Disney+ without providing your personal information.
Back to Top back-to-top